
Questions? We’ve Got You.
Shipping, returns and everything in between.
When will my order arrive?
Orders ship within 1–3 business days and arrive about 5–7 days after that, so 6–10 business days in total. You can follow your order anytime on our Track Order page.
Is shipping free?
Yes. Standard shipping is free on all orders within the contiguous US.
Where do you ship?
We currently ship within the contiguous United States only. We can’t ship to Alaska, Hawaii, US territories, APO/FPO addresses or other countries yet.
What is your return policy?
You can request a return within 14 days of delivery. Items must be unopened and unused. Return shipping is free: email us first and we’ll send a prepaid label.
What if my order arrives damaged or wrong?
Email us within 14 days of delivery with your order number and a photo, and we’ll send a replacement or a full refund at no cost to you.
Should I patch test new products?
Yes. Before using any new skincare or makeup, try a small amount on a small area of skin first and follow the directions on the packaging.
Still unsure? Email us at srmorgllc@gmail.com