FAQ
How long does shipping take?
Orders ship within 1–3 business days and arrive about 5–7 days after that, so most orders are delivered within 6–10 business days.
Do you offer free shipping?
Yes. Standard shipping is free on all orders within the contiguous US.
Where do you ship?
We currently ship within the contiguous United States only. We can’t ship to Alaska, Hawaii, US territories, APO/FPO addresses or other countries yet.
Can I track my order?
Yes. Once your order ships, you’ll get a tracking number by email. You can also follow it on our Track Order page.
What is your return policy?
You can request a return within 14 days of delivery. For hygiene reasons, items must be unopened and unused. Return shipping is free: email us first and we’ll send a prepaid label. See our Return Policy for details.
What if my order arrives damaged or wrong?
Email us within 14 days of delivery with your order number and a photo, and we’ll send a replacement or a full refund at no cost to you.
Can I change or cancel my order?
Email us as soon as possible. We’ll do our best to update or cancel it before it ships, but once an order has shipped it can’t be changed.
What payment methods do you accept?
All available payment methods are shown at checkout. Our checkout is secure and encrypted.
How do I contact you?
Email us at srmorgllc@gmail.com and we’ll be happy to help.